Returns and refunds

If your order is missing, damaged, incorrect, or materially different from the listing, report the problem as soon as possible so it can be reviewed before escrow is released.

What to do

Open the order from My Orders.
Use I have a problem and describe what happened.
Include clear photos or other useful evidence when available.

Review

Jojokev may ask the buyer and seller for more information. Depending on the review, the resolution may be a return, a refund, or release of payment to the seller. Do not confirm delivery if there is a problem with the order.

Contact

For help, email support@jojokev.com with your order number.